Contact details of the Data Protection Officer (DPO): email@example.com or C/Federico Mompou, 5, Parque Empresarial "Las Tablas", Edificio 1 - Planta 3ª, 28050, Madrid, Spain. If you have any questions about the processing of your personal data or wish to request the essential parts of the existing co-responsibility contract between the Controllers, you can contact the DPO through any of the means indicated above.
We will process the personal data provided by you through the form for the following purposes:
- Management of the purchase of products and/or services. Your personal data will be processed to manage the purchase and payment of the product and / or service purchased and send you the confirmation of your purchase and the receipt of the same, along with your ticket, by email. In addition, we will ask you for your date of birth to ensure that you are over fourteen (14) years of age, otherwise, under European data protection legislation, we would need to obtain the consent of your guardians/legal representatives to process your personal data. In the event that to acquire this product and/or service you have made use of promotions that are subject to the fulfillment of specific conditions by the customer at the time of purchase, please note that at the ticket offices of the park we may request the corresponding documentation to verify compliance with such conditions (for example, large family card, ID card, etc.), without this entailing the storage of this additional information by the Controller. Additionally, we will process your data to respond to your requests for information (by phone or email), incidents you may have with the product and / or service purchased, complaints or communicate with you by email, SMS, or phone calls to inform you about circumstances that may affect your visit (for example, weather, safety, public health, etc.). Basis of legitimacy: these treatments will be carried out on the basis of the execution of the contract maintained with you for the purchase of the product and/or service (general conditions of contracting). If you do not provide your personal data, the purchase of the product/service you wish to acquire cannot be made.
- Fulfillment of legal obligations. Your personal data and transactional information relating to the purchase of the product or service made by you will be processed to comply with the legal obligations applicable to the Controllers as a result of the contractual relationship maintained with you for such purchase and the processing of your personal data (tax obligations, data protection, commercial, services offered by information companies and electronic commerce, protection of consumers and users, administrative, accounting, civil, etc.). Basis of legitimacy: compliance with legal obligations applicable to the Controllers under European Union law and/or applicable domestic legal regime. Without your personal data, the Controllers would not be able to adequately comply with the legal obligations indicated.
- If necessary to comply with the legal obligations applicable to the Controllers under European Union Law and/or domestic legal regime, your personal data may be communicated to competent public authorities, Judges, Courts and/or Public Prosecutors.
- Personal data may be processed by service providers contracted by the Controllers. These providers will only access and process your personal data to carry out their services on behalf of and for the account of the Controllers, always following their instructions and without at any time using such personal data for their own purposes and/or unauthorized purposes. By way of illustration, but not limitation, these providers operate in the fields of information security, technology, marketing, customer management and administration (CRM), etc.
At any time you can withdraw your consent or exercise your right of access, rectification, opposition, deletion, limitation, portability and not to be subject to automated decisions, including profiling, by sending your request along with a copy of your ID card or equivalent official document by which we can verify that you are the owner of the personal data, to the DPO through the email address or postal address indicated in the header of this information table.
If you accept the sending of commercial information, remember that in addition to the mechanisms indicated above, you can also unsubscribe to stop receiving this type of commercial communications through the means that will be incorporated for this purpose in each of the commercial communications that you may receive if you give your express consent to do so.
If you withdraw your consent to receive commercial communications, request to unsubscribe or exercise your right to object or not to be subject to automated decisions, including profiling, your personal data will also cease to be processed automatically to carry out the purpose about which you are being informed.
You also have the right to lodge a complaint with the Spanish Data Protection Agency to safeguard your rights at www.aepd.es